To practice any art, no matter how well or badly, is a way to make your soul grow. So do it.

Louiseodowdart believes that your privacy is important and is committed to keeping your personal information safe and ensuring it is used properly.

This policy page explains our privacy practices: what we collect, how and where we store it, and what we do with it. It refers to data collected, stored and used by Louiseodowdart registered under Louiseodowdart Ltd. 13229199.

The Identifiable Information That We Collect

When you access louiseodowd.com, our servers log traffic/session information from your device, such as your users agent and Internet Protocol Address. We also collect information about your activity on louiseodowd.com, such as the duration of your visit, what you click on, and for how long you visit each page.
 

In addition to this data, when booking we collect the following information from you: 

• For guest-list and booking and contact information:
  • Your name and name of any guests joining you
  • Your email address
  • Your  telephone number
• For billing information: 
  • Your  address
  • Your payment details, which will be handled through Square Up, PayPal, or a  ticketing partner (if you are booking through a third party)

When signing up to one of our mailing lists, we will also ask for your birthday and Instagram (these are completely optional).

What Do We Do With Identifiable Information?

We use the personal information we collect and receive to run our website and mailing lists, enabling the website’s tools, and to study and analyse the performance of our website and user’s activities. We also use this information to provide support, and to measure activity for pricing purposes, and to review what themes are offered where.

If you have shared your information with us for a booking for an event we will use this information where necessary to produce guest-lists for our events, which will be shared with our operational teams for your event, and we may use your contact details (email address, telephone number) to contact you about your event (reminders, changes to events).

If you opt in to our mailing list, either by opting in at the time of booking or by signing up on a sign up or feedback form at one of our events, we may use your information to send you photos from your event and newsletters and special offers about upcoming events.

We may use your identifiable information to enforce our terms, policies and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies. 

We may also use your identifiable information to contact you regarding the quality of our events. Other than in exceptional circumstances, this will take the form of one single post-event email inviting you to raise any issues or share any feedback.

We are committed to processing your personal information solely for the purposes described in this policy.

Sharing Identifiable Information with Others

We do not sell, rent, or lease your personally identifiable information. We may share your identifiable information with service providers, if necessary, to fulfil the purposes for collecting the information, provided that any such third party will commit to protect your privacy as required under the applicable law and this policy. These primarily include, but are not limited to: Google Analytics and Godaddy (who power our analytics), Gmail (who power our inbox), PayPal and Square Up (who handle payments)

We may report any content and share user information if we believe that such content is illegal or abusive or may violate and third-party rights.

Additionally, a merge, acquisition or any other structural change may require us to transfer your personal information to another entity, provided that the receiving entity will comply with this policy.

Aggregated and Analytical Information

We use standard analytics tools. The privacy practices of these tools are subject to their own privacy policies and they may use their own cookies to provide their service (see ‘Cookies’ below for further information).

You can see the privacy policy of Google Analytics, our primary analytics tool, here. You can also see Godaddy, who host the website for and provide analytics for Louiseodowdart here.

We use anonymous, statistical or aggregated information and may share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that can be associated with you. We will share your identifiable information only subject to the terms of this policy, or subject to your prior consent.

Your Choice

At any time, you may unsubscribe from our mailing lists or newsletters, by sending us an opt out-request to louiseodowdart@gmail.com or by using the unsubscribe options in the footage of all marketing materials sent to you.

We request and collect minimal personal details that we need for the purposes described in this policy. Please see the data retention section in this policy.

If you wish to receive or review a copy of your personal information which is held by us, you have the right to request and we will send it to you. We may charge you a data handling fee which will not exceed the maximum amount permitted by law in the UK.

Accessing Your Personal Information

At any time you may contact us at louiseodowdart@gmail.com and request to access the identifiable information that we keep about you and to verify the accuracy of the data. We may need to ask you to provide certain credentials to make sure that you are who you claim you are.
 

If you find that your information is not accurate then please provide us with the necessary information to correct it. We will make good-faith efforts to locate the data that you request to access. Note that we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, and ask you questions to better understand the nature and scope of data that you request to access.

We may redact from the data which we will make available to you, including any personal information relating to others.

Data Retention

We retain different types of information for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements under the applicable law.

For example, we may need to keep the information about the payment transactions that you made for several years due to tax related requirements, for accounts settling, record keeping, archiving, and legal issues.

We may keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable information, when we no longer need to process the information.

In any case, as long as you hold a booking with Louiseodowdart, we will keep information about you, unless we are required by law to delete it or if we decide to remove it at our discretion.

Cookies

Cookies are information sent to your web browser and then sent back by the browser each time it accesses the server that sent the cookie.

Some cookies are removed when you close your browser session. These are the “Session Cookies”. Some last for longer periods and are called “Persistent Cookies”.

We may use both types. We use Persistent Cookies to remember your log-in details and make it easier for you to log-in the next time you access the Data. We may use this type of cookies and Session Cookies for additional purposes, to facilitate the use of the data’s features and tools.

Every browser allows you to manage your cookies preferences. Please bear in mind that disabling cookies may complicate or even prevent you from using some areas of our website or certain features of our website.

The Tools & Partners We Use

• Facebook  – social media and ads tool. See privacy policy here
• Google (Gmail, Drive, Ads, Analytics) – See privacy policies here
• Instagram – social media and ads tool. See privacy policy here
• PayPal – payment handler. See privacy policy here
• Square Up – payment handler. See privacy policy here

Contact Us

Should you have any questions regarding this policy, please do not hesitate to contact us at: louiseodowdart@gmail.com for further information